Shipping policy

Effective Date: September 4, 2025

1. Processing Time:

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• Orders placed after business hours will be processed the following business day.

• A confirmation email with tracking information will be sent once your order has shipped.

2. Shipping Methods & Delivery:

• At checkout, customers may choose from:

• Standard Shipping (3–4 business days) – $9.95

• Express Shipping (1–2 business days) – $19.95

• UPS Ground – carrier-calculated rate based on your location

• Delivery times listed are carrier estimates and do not include order processing time.

• We currently ship within the United States only.

3. Shipping Costs:

• Shipping fees are displayed at checkout and are based on the method selected.

• Shipping costs are non-refundable once an order has shipped.

4. Damaged or Lost Packages:

• Report any damages within 48 hours of delivery, including photos of the damaged product and packaging.

• Lost packages will be investigated with the carrier, and replacements will be arranged if verified.

5. Order Tracking:

• A tracking number will be provided by email once your order ships.

• Tracking updates may take up to 24 hours to appear on the carrier’s website.